One of the most well known secrets of direct mail experts is the use of handwritten addresses and notes verses labels and typewritten messages. With the exception of your bi-montly patient newsletter, especially if the count is over 300, you will want to hand write a personal message on all of your recall cards and have them hand addressed. There is no need to have your office name and address printed on the card, as long as there is an offer, like a free exam for returning patients and a hand written “Hi Sally, we’ve missed you in the office, Dr. Smith. Your staff can do this during down times. Your patient will know who it’s from. Trust me on this.  Handwritten envelopes and mailings can increase direct mail response rates by 400% or more.