“One Thing” That All Your Marketing Must Have.
What is the “One Thing” That You MUST Have In All Of Your Marketing pieces If You Actually Want Them To Be Effective? What I’m about to describe for you is probably, hands-down the most important part of any advertisement. In fact, I would go as far as to say that if this part of an ad, flyer, brochure, letter, postcard, yellow pages ad, or any marketing piece for that matter, is not done correctly, the likelihood of the marketing piece pulling new clients for you is slim to none.Marketing genius and author of the incredibly popular book, “Tested Advertising Methods” John Caples (which I highly recommend), says that this one part of a marketing piece actually accounts for 80% of the piece’s success or failure. Caples actually calls it, “the most important part of an advertisement”. There have been tons of books written on this “One Thing”. There have been tons of workshops and seminars given on this “One Thing”. Some marketing consultants actually get paid thousands of dollars just to make sure that this part of a patient’s ad is just right.So, what is this “One Thing” that can make or break any and all of your marketing efforts? It’s what’s called a Benefit Rich Headline, and when used properly can attract double, triple, even quadruple the number of new patients that you are getting right now with any of your current marketing.
Let me explain what it is and how you can instantly begin using this crucial marketing principle. But, before I do that let me explain exactly where most chiropractors (most professionals in general) go terribly wrong with all of their marketing.
Here’s one of the biggest mistakes…They use their name or the name of their practice as the headline of their ad. This is a common and killer mistake. Here’s why. First, it ends up looking exactly like everyone else’s ad. Second, it doesn’t speak to anybody’s needs.
If you really want your marketing to be effective and really draw people in, you have to understand a very important marketing principle. The Headline in an advertisement should serve one purpose and one purpose only. And that is to get someone to read the rest of the ad.
Period!The way you accomplish that is by having a headline that talks about a benefit (or benefits) that your prospective patients are looking for.
Let me give you a couple of examples, and then I’ll come
back and explain some more. Here are some examples of Benefit Rich Headlines:
“How to eliminate your back pain forever, without any drugs,
all while experiencing the most relaxing 45 minutes of your
life”
“Who else would like to get rid of their back pain forever,
without any drugs and in 60 minutes or less?”
“Discover the 45 minute secret that reduces stress and
gives you more energy than you ever thought possible”“Why this simple technique can eliminate your back pain
forever”
Those are just some that popped into my mind while writing
this, but hopefully you get the point.
Think about someone with back pain seeing an advertisement for a chiropractor that has this as the headline:
Len Vernon, DC
East Gate Chiropractic
Now think about that same person seeing an advertisement that has this as the headline:
“Discover the secret of how to eliminate your back pain forever, without using a single drug…Guaranteed!”
Which do you think is going to be more effective at luring the person in to read the remainder of the ad? The second one. No doubt.
Why?
Because it speaks to exactly what it is that a person with back pain is looking for.
That’s the key.
Remember, people are emotional creatures by nature. People make buying decisions out of emotion, not out of logic. We buy things emotionally and then later on rationalize the buying decision with logic.
Why is that important to understand?
Because when we hit people’s emotional hot buttons - by talking to them about their problem, their circumstance, A BENEFIT TO THEM - and not about the techniques that we offer or the years we’ve been in practice, we are much, much, much, more likely to see them read our ad and take some action.
Always remember…when in doubt, appeal to someone’s emotions by talking to them about how you, your service, or your practice can directly benefit them.
Now, there are a couple of really important points that you need to grasp.
Number 1, your name or the name of your practice should never be the headline in your ad.
I know that this tip sounds totally contradictory to what everyone else is doing, but having your name (or something that’s not an emotional triggering benefit) as the headline is a HUGE mistake. I hate to have to say it this way, and this is going to probably come out sounded really bad, but hey what the heck…It never stopped me before.
Nobody reading your ad cares about you or your practice.
I know that sounds really, really harsh, but unfortunately, it’s the truth. What people are thinking when they’re reading your ad is, “what’s in it for me?” For a headline to be effective, it must convey a benefit. And, the bigger the benefit, the more effective the headline.
If you’re thinking to yourself that you don’t want to have a headline that only talks about back pain, or a headline that only talks about energy or allergy relief, because chiropractic is more than any one of those services, than you might have to read up on Niche Marketing.
The principle of Niche Marketing says that all of your marketing should be niched. Meaning that you should NOT try to be all things to all people in all of your marketing. Instead, pick one of the niche groups that you work with (back pain, headache, etc.) and individualize your marketing pieces so that they appeal to only one group at a time.
You can explain ALL of the benefits of chiropractic and offer a bunch of different services, like nutrition but when you are marketing, you want to market to one group at a time. This way you won’t look like a jack of all trades, and instead you will look like specialist.
Remember, specialists always get paid more for their services.
Cardiologists always get paid more than general practitioners.
Why? Well that’s a positioning issue and one that I don’t have enough time to get into in this issue. But, I promise you I will in a later issue.
So, to rap this baby up…
1. Think about the exact group that you are trying to attract
with your marketing piece.
2. Determine exactly what it is that they want - the chief
benefit.
3. Come up with a headline that offers and promises to deliver
on that chief benefit, and use that as your headline.
Quick side note - using words like Discover, Secret, Easy,
Last Chance, You, Free, Suddenly, New, Breakthrough, Quick,
Miracle, The Truth About, Introducing, Facts You Should,
Suddenly, and How To, in your headlines will drastically increase the response rate of the ad.
It might sound crazy, and I know you might be thinking to yourself that I’m out of my mind - that it sounds like stuff from the tabloids - but it works!
And, it works like gangbusters.
When you try it for yourself you will be a believer for sure.
If you make that one change alone to all of your marketing
pieces (add a Benefit Rich Headline) I guarantee that you will
see a massive increase in the response to all of your ads.